Identity theft occurs when a criminal uses your personal information to take on your identity. IPERS protects your personal information and takes steps to help prevent identity theft. Read the IPERS member privacy statement outlining the actions we take.
IPERS does not solicit personal information like social security and bank account numbers by e-mail. E-mail is not secure and we do not take risks with your privacy. When we need personal information from our members or their employers, we obtain it in secure ways, never by e-mail. If you receive a suspicious call or an unsolicited e-mail that appears to be from IPERS asking for your personal information, call us at 1-800-622-3849. Some scam e-mails may even take you to a Web site that looks official as a way to obtain sensitive information. If you have any doubts, please call us.
Use the following links to learn more about how to prevent identity theft and report suspicious activity, and find out what to do if you are a victim.
Federal Trade Commission
Iowa Attorney General
Internet Crime Complaint Center (IC3)
State of Iowa’s Information Security Office
- Report suspicious e-mail from an Iowa state agency.
U.S. Postal Service