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Identity Theft

Identity theft occurs when a criminal uses your personal information to take on your identity. IPERS protects your personal information and takes steps to help prevent identity theft.

IPERS does not solicit personal information like Social Security numbers or bank account numbers by email. Email is not secure and we do not take risks with your privacy. When we need personal information from our members or their employers, we obtain it in secure ways, never by email. If you receive a suspicious call or an unsolicited email that appears to be from IPERS asking for your personal information, call us. Some scam e-mails may even take you to a website that looks official as a way to obtain sensitive information. If you have any doubts, please call us.

Use the following links to learn more about how to prevent identity theft and report suspicious activity, and find out what to do if you are a victim.

Federal Trade Commission

Iowa Attorney General

Internet Crime Complaint Center (IC3)

State of Iowa’s Information Security Office

Report suspicious e-mail from an Iowa state agency. 

U.S. Postal Service

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