We are aware that some members have received emails from Fed Resource offering retirement planning assistance. IPERS is not affiliated with this group, nor do we endorse whatever services they provide. Contact us with any questions.

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Identity Theft

Identity theft occurs when a criminal uses your personal information to take on your identity. IPERS protects your personal information and takes steps to help prevent identity theft.

IPERS does not solicit personal information like Social Security numbers or bank account information by email, which is not a secure form of communication. 

The safest way to communicate with IPERS is by calling or through My Account, IPERS' online portal to your membership and benefit information. The secure, self-service system allows you to view your history of letters and documents, view a record of your IPERS contributions, update your designated beneficiaries and more. 

Be aware of official-looking scam emails that attempt to obtain your personal information by directing you to click to a fraudulent website. If you receive a suspicious call or an unsolicited email that appears to be from IPERS and asks for your personal information, please call us. 

Use the following links to learn more about how to prevent identity theft and report suspicious activity, and find out what to do if you are a victim.

Federal Trade Commission

Iowa Attorney General

Internet Crime Complaint Center (IC3)

State of Iowa’s Information Security Office

Report suspicious e-mail from an Iowa state agency. 

U.S. Postal Service

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