My Account and I-Que will be unavailable every Friday from 6–7 a.m. CT as IPERS performs maintenance tasks.

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Make an Appointment

Individual counseling is recommended for members planning to retire in 15 years. Please call to learn more about these options and schedule your appointment.

WhereWhenInstructions

Via phone

Weekdays7:30 a.m.5:00 p.m.

No appointment necessary. 

Via high-speed Internet connection
& over the phone

Weekdays7:30 a.m.5:00 p.m.

Please call to schedule your session and have your
e-mail address and phone number handy.

In person at the IPERS office in
Des Moines

8 a.m.4:30 p.m., weekdays. Evening appointments are only available on certain dates and must be made in advance.

Please call to schedule your appointment. Walk-ins will be accommodated on a first-come, first-served basis, 8 a.m.4:30 p.m., weekdays.

In person at locations across Iowa

See schedule. Daytime and evening appointments available.

Please call to schedule your appointment.

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