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One-on-One Counseling

There are different ways to receive one-on-one counseling by an IPERS benefits counselor. Individual counseling is recommended for members planning to retire within five years. Please call 800-622-3849 to schedule your appointment.

WhereWhenInstructions

Via phone

Weekdays, 7:30 a.m. – 5 p.m.

No appointment necessary. 

Via Internet 

Weekdays, 8 a.m. – 3 p.m.

Please call to schedule your session and have your
e-mail address and phone number handy.

In person at the IPERS office in Des Moines

Weekdays, 8 a.m. – 3 p.m.

Please call to schedule your appointment. Walk-ins will be accommodated on a first-come basis.

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